Frequently Asked Questions
Everything you need to know about bringing Meraki into your home.
What is the typical shipping timeframe for furniture items?
Most of our handcrafted furniture pieces ship within 5-10 business days. Once dispatched, delivery usually takes 3-7 days depending on your location. You will receive a tracking link via email as soon as your order leaves our warehouse.
Do you offer international shipping?
Currently, Meraki ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return most items within 30 days of delivery. Items must be in their original packaging and unused condition to qualify for a full refund.
Are your products sustainably sourced?
Sustainability is at the heart of Meraki. We partner with artisans who use reclaimed wood, organic textiles, and eco-friendly manufacturing processes to ensure our products are as kind to the planet as they are to your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for larger furniture purchases.
How do I care for my Meraki textiles and linens?
To maintain the quality of our premium fabrics, we recommend machine washing in cold water on a gentle cycle and tumble drying on low. Specific care instructions are included on the label of every textile product.